Customer Satisfaction Survey

This questionnaire aims to assess the level of customer satisfaction and promote the continuous improvement of services provided Eco-Efficiency according to expectations and suggestions. In this way, we thank you for your cooperation and request that you fill it out according to the instructions indicated.

Activity/Service Provided:
Responsible for filling in:


Insufficient Sufficient Good Very Good Excellent

Friendliness and availability of employees

Comparison between proposed solution/service provided


Insufficient Sufficient Good Very Good Excellent

Ease of communication

Response time for proposal submission

Presentation and content of the proposal sent

Service Delivery

Insufficient Sufficient Good Very Good Excellent

Availability to perform the service on the intended date

Compliance with the deadlines for delivery of environmental reports

Quality of environmental reports

Compliance with national and international standards in environmental reports

Support in meeting environmental obligations provided by law

Conclusive Analysis

Insufficient Sufficient Good Very Good Excellent

Globally, how do you rate the service provided by Eco-Eficiência

Yes No Maybe

I would recommend Eco-Eficiência to another company that needs Environmental Consulting Services

Comments and suggestions:
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Challenge us

We will surprise you by the sustainable environmental practice, integrity, rigor, speed in responding to the requests of our customers, combined with competitive prices, have been important factors for our consolidation in this market.